Refunds & cancellations

How fixed-scope work, retainers, and custom engagements are handled.

Terms are clear before any money changes hands, so there are no surprises later.

Takeout projects are quoted and paid up front. If we cannot deliver what was agreed, you are made whole.

Hosting and maintenance run month to month with no long lock-in — give notice and we hand everything over cleanly.

Larger custom work follows the terms written into each scope before work begins.